SSO not working on Mac computer

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ftortello
New Rider

Posts: 2

SSO not working on Mac computer Feb 14, 2019 15:52:47 GMT 10

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Post by ftortello on Feb 14, 2019 15:52:47 GMT 10

Hello, my daughter installed SSO on her Mac Air several months ago. She was able to play with it without any problem.
A few weeks ago, on an intermittent basis, when she starts SSO it would try to load but all of a sudden it quits without rendering the game.
But recently, it just stops loading at all!

We did the following without any luck:
- Uninstall SSO
- Updated the Mac OS to Mojave

- Update Java
- Reinstall SSO

The Mac computer is a MacAir, 1.6GHz dual-core Intel Core i5, 4GB RAM, Intel HD Graphics 6000

Any ideas will greatly appreciate it.

Thank you!

Anouk silentwolf
Senior Rider

Posts: 1,317

SSO not working on Mac computer Feb 14, 2019 19:05:08 GMT 10 Sanna Saltcake likes this

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Post by Anouk silentwolf on Feb 14, 2019 19:05:08 GMT 10

in one of their news a few weeks ago they did mention something about the new requirement mac user need

For Mac users, there is one important technical change: the minimum system requirement will be changing from Mac OS 10.7 to Mac OS 10.9. Make sure your Mac is updated and you shouldn’t encounter any trouble!

if it's not about the mac version i really dont know what would be the problem there,

Last Edit: Feb 14, 2019 19:07:11 GMT 10 by Anouk silentwolf

Autumn Lionsong Riding Trainer Posts: 546	SSO not working on Mac computer Feb 14, 2019 22:26:12 GMT 10 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Autumn Lionsong on Feb 14, 2019 22:26:12 GMT 10 If updating your OS doesn't work, contact support and they should have more fixes you can try.
	My Accounts Autumn Lionsong ~ Level 20 ~ Lifetime ~ Frosty Valley ~ 12 Horses Rosemary Summerfall - Level 7 - Free Star Rider ~ Frosty Valley ~ 1 Horse

ftortello New Rider Posts: 2	SSO not working on Mac computer Feb 16, 2019 8:41:17 GMT 10 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by ftortello on Feb 16, 2019 8:41:17 GMT 10 Thank you for the responses. My son has another Mac at home (same model and specs). SSO works well my son's Mac but no on my daughter's Mac. What is the best way to contact support?

Autumn Lionsong Riding Trainer Posts: 546	SSO not working on Mac computer Feb 16, 2019 9:14:51 GMT 10 Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by Autumn Lionsong on Feb 16, 2019 9:14:51 GMT 10 Go to this link and you can email them directly www.starstable.com/en/support
	My Accounts Autumn Lionsong ~ Level 20 ~ Lifetime ~ Frosty Valley ~ 12 Horses Rosemary Summerfall - Level 7 - Free Star Rider ~ Frosty Valley ~ 1 Horse

Shoutbox

Regina Darkcastle: Yes I was the same way. I saw photos of it and I was like "meh it's okay" but then I saw it in game and I was like "I NEED THIS HORSE"! Feb 21, 2019 1:40:49 GMT 10

Willow Deerblanket: Mm, my boyfriend's favorite horse breed is a Belgian Draft, so when I showed him the new Clydes (because God knows I can never decide by myself); I knew he would pick the familiar one.

Named her Autumnbird, hehe. Feb 21, 2019 5:21:19 GMT 10 *

Autumn Lionsong: I think the time on my server is messed up.. it should be 2:30 but it's 6:30 lol Feb 21, 2019 5:27:24 GMT 10

Willow Deerblanket: Yeah, I was wondering why it was lookin' like evening. Feb 21, 2019 6:00:14 GMT 10

Autumn Lionsong: yo ruby I think I found you in game Feb 21, 2019 6:11:57 GMT 10

Lisadreamchild: I thought it was dark because of the storm in Epona this morning..That would be very consistent, wouldn't it?..but it's probably not the case since the clock in Silverglade says its 9pm and it is only 4. is it on every server, or just Frost Valley? Feb 21, 2019 6:54:55 GMT 10 *

Lisadreamchild: Feb 21, 2019 7:33:01 GMT 10

Willow Deerblanket: Maybe they slipped in the darkness, but didn't make the time match the "weather."

Feb 21, 2019 8:07:43 GMT 10

Willow Deerblanket: And yes, every server. Feb 21, 2019 8:08:00 GMT 10

Nina SunHaven: hi everyone Feb 21, 2019 12:28:51 GMT 10

rubyskywalker: Lol yep Autumn! I was surprised when I saw you in global and was like "Wait... that's autumn from sso forums! *clicks send friend request*" lol Feb 21, 2019 15:07:45 GMT 10

Autumn Lionsong: lmao I rarely talk in global, what a twist of fate Feb 21, 2019 23:15:14 GMT 10

Fennec☆: Enjoy this rare phenomenon while it lasts

Feb 22, 2019 1:03:16 GMT 10

Autumn Lionsong: looks like my server is still 5 hours ahead, i thought they fixed it. My client updated today, but it usually does that after installing the weekly update. Feb 22, 2019 1:10:20 GMT 10

Regina Darkcastle: Same here. Feb 22, 2019 5:16:02 GMT 10

Emily Archberg: how do you spot the spiders? I've been riding around for a while now and haven't seen any Feb 22, 2019 5:27:59 GMT 10

Emily Archberg: I did already do the quest with the prof ofc Feb 22, 2019 5:28:26 GMT 10

Dani Darklord: You gotta look in areas theyd be or run all over the place and then listen after the sounds they make. Hayden lets you hear the sounds if you ask him where to find them + he lets you know their typical environment so that you know Feb 22, 2019 5:36:50 GMT 10 *

Emily Archberg: Oh ok thanks Dani! Should have listened to him first

Feb 22, 2019 5:39:56 GMT 10

rubyskywalker: No longer night for me when I was online... I was happy to not have to search for spiders in the dark. Feb 22, 2019 15:19:24 GMT 10

This weeks update!

Valentine’s Day AND New Horses!
February 13, 2019
Hi StarFam! Our Soul Riders need some more time before it’s time for the last part of the quest where we’re trying to save Anne from Pandoria. Meanwhile the citizens of Jorvik are decorating and preparing for the first holiday of 2019 - Valentine’s Day!
We’re celebrating love and friendship for one entire Valentine’s week, so make sure to check out this year’s celebration while you can - but of course, the horses arriving to Jorvik today are here to stay!
Derek’s lost letters!
Being a mailman on Jorvik isn’t easy because somehow your letters always tend to disappear! Derek at the Silverglade post office is in desperate need of your help, so hurry over there and save his day!
This quest chain has been slightly updated this year, so even those of you who’ve played these quests before will have some new experiences this time!
Lowe’s races!
At the Jorvik Stables you’ll find Lowe Westberg who’s in charge of a fun group race which will lead you through all of Jarlaheim! If you enter a group with one to four other players you can participate in Lowe’s race and win tiny hearts, which you can trade in for some pretty rewards. Gather your friends and start racing!
After entering Lowe’s race once, you’ll unlock her speedy show jumping race down at the Jorvik Stables Arena! You can enter this race even if you aren’t in a group with other players and here you can collect even more hearts to trade with.
Valentine’s Day Stores
All around Jorvik, little stores have popped up, filled with beautiful clothes that are just perfect for Valentine’s! At the Moorland Stables you’ll also find a store that sells cute teddy bears to go in your saddle bag. Make sure you visit the stores to check out all the items from previous years!
A hidden redeem code!
Lowe has hidden five letters around Jorvik that together make up a redeem code! If you find all of them and manage to put together the redeem code you’ll get 200 Star Coins! Gather your friends and get going to find the code!
Do you have a friend you want to play Star Stable with on Valentine’s Day? If your friend just started playing Star Stable and isn’t a Star Rider*, yet, the redeem code VALENTINE7 can be used for 7 days of FREE Star Rider!
*This code is not available to players who have been free or paid Star Rider previously, except those players who received 3 days of Free Star Rider during their sign up.
How do I redeem a code?
★ Log onto your account on StarStable.com
★ Click on the tab “Redeem a code”
★ Type in your redeem code
★ Ta-daa!
New horses - Jorvik Warmbloods!
Jorvik’s very own sport horse might have already caught your eye - your very first horse is actually one! Lately more and more equestrians have been trying to get more Jorvik Warmbloods to their stables, so now we’re able to offer you some gorgeous, exclusive horses to purchase on Jorvik!
Jorvik Warmbloods are known as kind and loyal competition horses, and they are bred in all colors you can imagine. Will any of these horses be your new friend on the race tracks of Jorvik?
★ What's the new breed?
The Jorvik Warmblood.
★ Where can I get it?
The blanket buckskin is in Fort Pinta, the palomino blanket pinto is in Crescent Moon Village, and in Dundull you’ll find the liver chestnut and the blue roan.
★ How much does it cost?
750 Star Coins.
★ What level do I have to be?
You can get the blanket buckskin right when you get to Fort Pinta but to get the other three horses you must have reached at least level 15.
★ Can I replace my Starter horse with one of these horses?
Your Starter horse is important for several quests in Star Stable, which is why it cannot be replaced with any other horse. While these horses belong to the same breed as your Starter horse, you will still need your very first horse in order to, for example, travel to Pandoria.
New map icons!
Never again will you have to try to remember where to find a horse trailer in Jorvik - from now on you’ll be able to see them on your map!
When you open up your map (by pressing the “M” key or clicking on the map in the lower right corner of your screen) you will be able to choose what icons you want to see on your map by clicking on the small arrow at the top right corner of the map. There, you can easily choose what icons you want to have shown on or hidden from your map, which is perfect for when you, for example, want to check where to find the closest mailbox!
Among the new icons you’ll find:
★ Buses
★ Ferry Stations
★ Horse Trailers
★ Championships*
★ Mailboxes
★ Horse Stylists
★ Veterinarians
★ Horse Trainers
★ Riding Club Grand Masters
We’ve also replaced the orange dots on the map that previously marked where you should look for items in quests. From now on you’ll instead see a large yellow circle, which will make the markings easier to spot no matter where the items are on the in-game map. What you’re looking for is always in the middle of the circle!
Horse Market
The Horse Market is closed this week.
Have a lovely week in Jorvik!
Hugs from your Star Stable Team ♥

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30% Off Your First Month of Star Rider!
February 15, 2019
Dearest StarFam!
Valentine’s is here and we’re celebrating an entire week of friendship with many special activities! So, if you already love Star Stable but have just started your journey…
Now is the perfect time to take your adventure to the next level by becoming a Star Rider, because this weekend we’re giving you one month of Star Rider for an epic 30% off! This is a special discount on the first month of your Star Rider subscription, and your subscription will continue at full price after your month is up. To get to the offer, click on the button below!
This offer expires at 14:00 UTC, February 18, 2019, and does not apply to mobile payments or gift cards in the Star Stable Store. Applies to everyone who is not currently a Star Rider. Buy HERE!

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